## Eclect FAQ

**Shipping & Delivery**

**Q: How much does shipping cost?**

A: Shipping costs within Australia vary depending on the weight of your order. Our team will contact you after you place your order to confirm the shipping cost and arrange delivery using the most suitable service. For international shipping, we will also contact you to determine the cost and delivery method. We are currently establishing our international shipping rates.

**Q: How long will it take to receive my order?**

A: Delivery times vary depending on your location and the shipping method chosen. We will provide you with an estimated delivery timeframe once your order is processed.

**Returns & Exchanges**

**Q: What is your return policy?**

A: You have 14 days from the date of delivery to return your purchase for a full refund. Please note that you are responsible for covering the return shipping costs.

**Payments**

**Q: What payment methods do you accept?**

A: We currently accept payments via PayPal, Visa, and Mastercard credit/debit cards.

**Products & Services**

**Q: What types of products do you offer?**

A: Eclect offers a range of air care solutions, including purifiers and dehumidifiers, as well as a selection of indoor and outdoor tools and systems designed to simplify tasks around your home and yard. We cater to both homeowners and professionals.

**Q: Do you offer any warranties on your products?**

A: No

**General**

**Q: How can I contact customer service?**

A: You can contact our customer service team by support@eclect.store. Phone number +61448440127

This FAQ section provides clear and concise answers to common questions. Remember to update it as your business grows and you encounter new customer service issues or change your policies. Consider adding a search bar to the FAQ page for easier navigation.